Privacy Policy – Proper PDR
Effective Date: 01 Jun 2025
Proper PDR ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or interact with our services, including mobile paintless dent repair in Irvine, Dana Point, Laguna Niguel, and surrounding Orange County areas.
1. Information We Collect
Personal Information: Name, phone number, email, and location when you submit a free estimate form or contact us.
Photos: Images of your vehicle provided for estimates.
Usage Data: Analytics tools may collect IP address, browser type, device, and usage behavior to improve our site.
2. How We Use Your Information
To provide accurate dent repair estimates and scheduling.
To contact you regarding appointments or updates.
To improve our website, services, and customer experience.
For marketing purposes, with your consent.
3. Sharing Your Information
We do not sell or rent your information. Your information may be shared with:
Our internal team and technicians for scheduling and repair.
Third-party services that help us operate our website (e.g., hosting, analytics) under strict confidentiality.
4. Data Security
We implement reasonable security measures to protect your information, but no method is 100% secure. Please do not send sensitive personal information through our forms.
5. Cookies & Tracking
We may use cookies and third-party tracking to analyze usage patterns. You can disable cookies in your browser settings.
6. Your Rights
You have the right to access, update, or request deletion of your personal data. To exercise these rights, contact us at [insert email or phone].
7. Changes to This Policy
We may update this Privacy Policy. Changes will be posted on this page with an updated effective date.
8. Contact Us
For questions about this Privacy Policy, contact:
Proper PDR
Phone: 949-357-4689
Hours: Monday–Saturday, 8AM–6PM