Terms of Service – Proper PDR

Effective Date: [Insert Date]

By using Proper PDR’s website or booking our mobile dent repair services, you agree to the following terms:

1. Services Offered

Proper PDR offers paintless dent repair (PDR) via mobile technicians throughout Orange County. Estimates are provided based on photos or in-person inspection. Final pricing may vary based on dent size, location, and complexity.

2. Booking & Appointments

  • You may book via phone, text, or website form.

  • Appointments are subject to technician availability and weather conditions.

  • Cancellations should be made at least 24 hours in advance.

3. Payments

  • Payment is due upon completion of service unless otherwise agreed.

  • We accept major payment methods and may coordinate with your insurance provider where applicable.

4. Warranty & Satisfaction

  • We stand behind our workmanship and offer a satisfaction guarantee.

  • Warranty excludes pre-existing paint damage or rusted panels.

5. User Conduct

By using our site or services, you agree not to:

  • Misrepresent vehicle damage.

  • Submit false or misleading information.

  • Use our website for unlawful or harmful purposes.

6. Intellectual Property

All content on this site (text, logos, images) is the property of Proper PDR and may not be reused without written permission.

7. Limitation of Liability

While we strive for excellence, Proper PDR is not liable for:

  • Indirect or incidental damages.
  • Delays due to weather or unforeseen issues.
  • Issues arising from prior bodywork or hidden damage.

8. Changes to Terms

We reserve the right to update these Terms at any time. Continued use of our services implies acceptance of any changes.

9. Contact

Proper PDR
Phone: 949-357-4689
Service Areas: Irvine, Dana Point, Laguna Niguel, and surrounding OC
Hours: Monday–Saturday, 8AM–6PM